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Owned and operated by Total Wellness Depot, our team is ready to answer your questions about saunas, massage chairs, and more.
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Frequently Asked Questions
How long does shipping take?
Orders typically ship within 1 to 3 business days, with transit times of 5 to 8 business days. Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI). Larger items like infrared saunas and massage chairs may include specific delivery details in their product descriptions.
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number and a link to follow your package in real time. If you have not received tracking information within 3 business days, feel free to contact us by email or phone.
What is your return policy?
We offer 30-Day Returns on eligible items. For full details on how to initiate a return, including any product-specific conditions for saunas or massage chairs, please refer to our Return Policy page.
Can I exchange an item for a different model?
If you would like to swap your purchase for a different sauna, massage chair, or therapy mat, contact our team within the return window. We will walk you through available options and help coordinate the exchange based on our Return Policy.
How do I choose the right sauna or massage chair for my space?
Each product listing includes detailed dimensions and recommended room sizes. Consider measuring your intended space before ordering. Our support team is happy to help you compare models if you are deciding between options.
Do your red light therapy mats require any special setup?
Most of our red light therapy mats are designed for simple, at-home use and arrive ready to plug in. Product pages include specific instructions and power requirements. If you have questions about a particular model, we are glad to help.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Our team understands saunas, massage chairs, and therapy mats so we can give you informed guidance.
Free Continental Shipping
Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI), with no order minimum required.
